Privacy Policy
This Privacy Policy explains how Nord Accelerator (referred to as 'this Service' or 'we') handles personal information in the mobile application (referred to as 'this App'). We provide secure network connection services and take reasonable measures to protect user privacy within the scope of this policy.
When you download, launch, or use this App, the system may collect necessary operational information, including your Internet Protocol (IP) address, device operating system version, in-app access path, connection status, and session duration. To recommend suitable routes, we may process approximate regional location information. This data is used mainly for: 1. connection and node recommendations; 2. service stability analysis and troubleshooting; 3. necessary service updates, security notices, or account notifications. We limit data use and protect retained data according to this policy.
We only transmit aggregated or anonymized data to necessary third-party service providers, such as Google Play Services and Firebase crash analysis, for app distribution, error diagnosis, and feature improvement. We do not sell or publicly share personal information except where required by law, necessary to protect users or the public, needed to investigate fraud, or handled by service providers under confidentiality obligations. You may stop new app-level data collection by uninstalling this App.
User-provided data is retained during the account term and a reasonable retention period. To request account cancellation or personal data deletion, contact our privacy team at [email protected]. This App is not intended for children under 13. If we discover that such information has been collected by mistake, we will delete it as soon as reasonably possible. Guardians may contact us through the same email for assistance.
This Privacy Policy may be updated due to regulatory requirements, product changes, or operational adjustments. Please review this page periodically. Continued use after publication of updates means you accept the revised policy. This policy takes effect on October 4, 2025. If you have questions about our privacy practices, contact the Nord Accelerator team at [email protected].
